What an Astronaut's Camera Sees
40 ans de social media (Infographie)
Libellés : Facebook, Histoire, Internet, Réseaux sociaux, Twitter
Via WebActus
Deezer limite l'écoute gratuite

Deezer propose une nouvelle expérience musicale en ligne avec un site 5 fois plus rapide, incitateur à la découverte et au partage de musique. Avec 1,2 million d’abonnés payants à l’offre Premium, Deezer accélère la conversion des utilisateurs les plus actifs vers des offres payantes.
Réseau social d'entreprise : un défi pour l'entreprise ?
Via Doc News
Solving Customer Data Problems With MDM–Find Out How At The Customer Data Forum
Libellés : Data, Data Management, Informatica, MDM, Qualité, Qualité des données
Via Informatica Perspectives Blog
Have you ever received an offer from a company for a product you already own? How about two identical offers for the same product… or even three offers? It’s not uncommon. With all the great applications for campaign management and customer relationship management (CRM) that companies have implemented, how do these costly mistakes keep happening?
The problem isn’t the applications—it’s the customer data they use. In many organizations, customer data is contradictory and incomplete across multiple systems. One reason is that when you made a purchase, you might have entered the name “John” for shipping information, and “Jonathan” for billing.
Customers change their personal and professional addresses, phone numbers, email addresses and other identifying data that companies use to make cross-sell and up-sell offers. Customer data inconsistency can become a nightmare for the company, and most organizations lack the processes and technology needed to empower customer-facing teams such as marketing, sales and customer service with a complete and trusted customer view, which is an essential ingredient to attracting and retaining customers.
This lack of customer data integration means that marketing doesn’t have an accurate customer list for segmentation. They’re unable to send the right offer to the right person at the right time because they can’t be sure which customers have purchased which products and services. They end up wasting time, budget and opportunities.
There’s another cost that’s much harder to measure. If you receive two identical offers for a product or service you already purchased, you probably think the company doesn’t have its act together. You might be tempted to look at an alternative provider. A company that doesn’t have its customer data in order risks damage to its brand reputation and credibility (especially with the increased use of social media to share bad experiences).
Add in the high costs to sales and customer service, and bad customer data amounts to a huge impediment that hinders a company’s ability to attract and retain customers and puts a drag on the top and bottom line.
When MDM goes wrong – five problems arising from poor practices

Impacts de l'actualité sur le trafic Internet
L’analyse de l'évolution du trafic sur les sites médias/d'actualités mesurés par Médiamétrie-eStat - aux mois de mars, avril et mai 2011 - met en évidence l’impact de l’actualité très intense du mois de mai.
Le Tsunami au Japon, le décès de Ben Laden, l'affaire DSK, le Mariage princier ont constitué vérirtablement des "boosters" d'audience.

Voir le classement des sites (nombre de visites en mai 2011)
Data Diversity
Libellés : Data, Data Management, MDM, Qualité, Qualité des données
"As part of my work I deal with data from different countries. In the below figure I have put in some examples of different presentations of the same data from some of the countries I meet the most being Denmark (DK), Germany (DE), France (FR), United States (US) and United Kingdom (GB):
I have some more information on the issues regarding the different attributes :
- Date formats are discussed in the post 1/1/11
- Address formats are mentioned in the posts Compound Words and Having the right element to the left
- Decimal marks are discussed in the post How long is a Marathon
- Names are mentioned in the post What’s in a Given Name
Microsoft sur le point de racheter Nokia ?
Alors ça, si ce n’est pas une rumeur capable de vous tenir en haleine à quelques minutes de l’arrivée de votre week-end (peut-être) prolongé : à en croire le très influent Eldar Murtazin, Microsoft aura mis en place une offre visant à acquérir Nokia contre la somme de 19 milliards de dollars. Rien que ça. Une histoire de boucle bientôt bouclée ? Sans doute, dans le sens où d’une part, l’actuel PDG de Nokia, Stephen Elop, a gagné la plupart de ses galons au sein de la firme de Redmond et que Nokia a d’ores et déjà misé son futur sur la percée de Windows Phone 7…
Via le JournalduGeek.com



